The FlowChief team offers in direct contact with end customers a comprehensive service for the process control and remote control technology. To further support for the end customer is also the ever-growing network of highly trained corporate partners help and advice available.
Highly trained experts advise our customers in different industries.
The FlowChief GmbH distinguishes itself in the market by an excellent support. Each end customer and partner can take the support team free of charge and without preliminary agreement to complete. In addition, available for each FlowChief process control system detailed manuals in PDF format and context sensitive also available online.
With the maintenance contract for the software maintenance the FlowChief GmbH wants to ensure customer satisfaction. The maintenance contract is concluded with a FlowChief system partners or directly with the FlowChief GmbH. It defines all the response times for occurring faults. At regular intervals, all the functions of the process control system either locally or by remote dial-in are checked.